2023 Service Supply Chain: Service Parts Management Summary Findings

Michael Blumberg

President and CEO

Cathy Roberson

Research Manager

John Carroll

CEO

Overview

The service supply chain remains top of mind for service leaders as disruptions continue to threaten business growth. How are best-in-class organizations traversing unprecedented volatility, and what are their strategies to drive competitive advantage, meet sustainability goals and create a more agile service parts business?

Now available on demand, host John Carroll is joined by supply chain experts, Michael Blumberg of Blumberg Advisory Group, and Cathy Roberson of Reverse Logistics Association. Together, the panel will delve into the findings from our latest research efforts around service supply chain. The webinar will look at:

• The key pressures and challenges organizations face in their service parts business
• The strategies and best practices organizations are employing to create a more visible and agile supply chain
• Priorities and areas of focus for 2023 and beyond